plinko2 Terms and Conditions — Know Before You Play

1 Introduction

Welcome to plinko2. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and plinko2 ("the Platform", "we", "us"). By accessing, registering on, or using any part of plinko2, you confirm that you have read these Terms in full and agree to be bound by them.

plinko2 is an online gaming platform designed for players in Bangladesh. The platform offers a range of games including slots, live casino, fish shooting games, and sports betting. All services are provided subject to these Terms, along with any additional rules or policies published on the platform from time to time.

These Terms were last updated in January 2025. plinko2 reserves the right to update or modify these Terms at any time. When changes are made, the updated version will be published on this page with a revised date. It is your responsibility to check this page periodically.

2 Eligibility

To register and use plinko2, you must meet all of the following requirements:

• You must be at least 18 years of age at the time of registration.
• You must be accessing plinko2 from a jurisdiction where online gaming is not prohibited by applicable law.
• You must not be a current employee, contractor, or close family member of a plinko2 employee or contractor.
• You must not have been previously excluded or banned from plinko2 under any prior account.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to you.

plinko2 takes age verification seriously. If there is any reason to believe that a player is under 18, the account will be suspended pending verification. Any winnings accumulated during a period of underage play will be forfeited. plinko2 cooperates fully with any regulatory or law enforcement requests related to underage gambling.

3 Account Registration

Each player is permitted to hold only one account on plinko2. Creating multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is strictly prohibited and will result in all associated accounts being closed and any balances being forfeited.

When registering, you must provide accurate and complete information. This includes your real name, a valid mobile number, and any other details requested during the registration process. Providing false, misleading, or incomplete information is a breach of these Terms.

plinko2 may request identity verification documents at any point, including but not limited to: a copy of your national ID card, a recent utility bill, or a screenshot of your mobile banking account. Failure to provide requested documents within a reasonable timeframe may result in account suspension or closure.

• One account per person, device, household, and payment method.
• All registration information must be accurate and kept up to date.
• You must notify plinko2 promptly if any of your registered details change.
• plinko2 reserves the right to close any account that cannot be verified.

4 Deposits

plinko2 accepts deposits via bKash, Nagad, and Rocket — the mobile banking services most widely used in Bangladesh. Deposits are credited to your plinko2 account promptly after confirmation from the payment provider. Minimum and maximum deposit amounts are displayed in your account dashboard and may vary by payment method or promotion.

All deposits must be made from a payment account that is registered in your own name. plinko2 does not accept deposits from third-party accounts. If a deposit is received from an account that does not match your registered details, the deposit may be reversed and your account suspended pending investigation.

• Deposits are non-refundable once credited and used for gameplay.
• plinko2 does not charge fees on deposits, but your payment provider may apply their own charges.
• If a deposit does not appear in your account within the expected timeframe, contact support with your transaction reference number.
• plinko2 reserves the right to refuse or reverse any deposit that cannot be verified.

5 Withdrawals

Withdrawal requests on plinko2 are processed to the same mobile banking account used for your most recent deposit. This policy exists to prevent money laundering and to protect players from unauthorised withdrawals. Withdrawals to a different account will not be processed without additional verification.

Processing times for withdrawals depend on the payment method and the amount requested. Standard withdrawals are typically completed within a few hours. Larger withdrawal amounts may require additional verification steps before processing begins. plinko2 will communicate any delays or requirements through your registered contact details.

• Withdrawals are only processed to accounts registered in your own name.
• Minimum withdrawal amounts are displayed in your account dashboard.
• Bonus funds cannot be withdrawn until the applicable wagering requirements have been met in full.
• plinko2 reserves the right to request identity verification before processing any withdrawal.
• Withdrawals may be delayed or declined if there is an ongoing investigation into your account.

6 Bonuses & Promotions

plinko2 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms, including wagering requirements, minimum deposit thresholds, eligible games, and expiry dates. These specific terms are published alongside each promotion and form part of these overall Terms.

Wagering requirements specify how many times a bonus amount must be wagered before it can be withdrawn as real money. For example, a bonus with a 20x wagering requirement means the bonus amount must be bet a total of 20 times before any associated winnings become withdrawable. Not all games contribute equally to wagering requirements — contribution percentages are listed in the individual promotion terms.

• Each bonus offer may only be claimed once per player, per household, and per payment method.
• Creating multiple accounts to claim bonuses more than once is considered bonus abuse and will result in account closure.
• plinko2 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Bonuses that have not been used within their stated validity period will expire automatically.
• plinko2 may void bonus winnings if it determines that a player has exploited a promotion in bad faith.

7 Gameplay Rules

All games available on plinko2 are governed by their individual game rules, which are accessible within each game. In the event of a conflict between individual game rules and these Terms, these Terms take precedence unless otherwise stated.

Game outcomes on plinko2 are determined by certified random number generator (RNG) systems. Results are final once confirmed by the system. plinko2 does not alter game outcomes after the fact, and no employee or representative of plinko2 has the ability to influence game results.

• Bets placed and confirmed cannot be cancelled or reversed.
• In the event of a technical malfunction during gameplay, plinko2 will investigate and resolve the issue fairly. Bets affected by genuine technical errors may be voided and stakes returned.
• plinko2 is not responsible for losses resulting from a player's own internet connection issues or device failures.
• Minimum and maximum bet limits apply to all games and are displayed within each game interface.

8 Prohibited Conduct

The following actions are strictly prohibited on plinko2. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:

• Using automated software, bots, scripts, or any other tool to interact with plinko2 in a way not intended for human players.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software bugs, glitches, or technical errors for financial gain. Any winnings obtained this way will be voided.
• Using stolen, fraudulent, or unauthorised payment methods to make deposits.
• Engaging in money laundering or using plinko2 for any illegal financial activity.
• Attempting to reverse-engineer, copy, or interfere with any part of the plinko2 platform.
• Harassing, threatening, or abusing plinko2 staff or other players through any communication channel.
• Registering multiple accounts for any purpose, including claiming bonuses more than once.

9 Account Security

You are solely responsible for maintaining the confidentiality of your plinko2 login credentials. This includes your username, password, and any OTP codes sent to your registered mobile number. Do not share these details with anyone under any circumstances.

plinko2 will never ask for your password through any channel — not by email, live chat, phone, or any other means. If you receive any communication claiming to be from plinko2 and asking for your password, treat it as fraudulent and report it to our support team immediately.

• You are responsible for all activity that occurs under your account, whether or not you authorised it.
• If you suspect your account has been accessed without your permission, contact plinko2 support immediately to have your account secured.
• Use a strong, unique password for your plinko2 account and do not reuse passwords from other services.
• Log out of your account when using shared or public devices.

10 Responsible Gaming

plinko2 is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are available to all players directly from their account settings.

If you feel that your gaming is becoming a problem, we encourage you to use these tools or contact our support team for assistance. plinko2 may also apply restrictions to accounts where patterns of play suggest a player may be experiencing difficulties, even without a formal request from the player.

• All players must be 18 years of age or older. plinko2 enforces this requirement strictly.
• Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.
• During a self-exclusion period, plinko2 will not send promotional communications to the excluded account.
• Players who have self-excluded must not attempt to open new accounts during the exclusion period.

For more information about responsible gaming tools and support resources, please visit our dedicated Responsible Gaming page.

11 Privacy & Data

plinko2 collects and processes personal data in accordance with our Privacy Policy. By registering on plinko2, you consent to the collection and use of your personal information as described in that policy. The Privacy Policy is available at /privacy-policy and forms part of these Terms.

plinko2 does not sell your personal data to third parties. Data is shared only where necessary to process payments, verify identity, comply with legal obligations, or prevent fraud. All data is stored securely and protected using industry-standard encryption.

12 Limitation of Liability

plinko2 provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect availability.

• plinko2 is not liable for any losses resulting from platform downtime, technical errors, or interruptions to service.
• plinko2 is not responsible for losses resulting from a player's own internet connection, device, or software issues.
• In no event will plinko2's total liability to any player exceed the amount deposited by that player in the 30 days preceding the event giving rise to the claim.
• plinko2 does not accept liability for any indirect, consequential, or incidental losses of any kind.

13 Changes to Terms

plinko2 reserves the right to update or modify these Terms at any time. When changes are made, the revised Terms will be published on this page with an updated date. For significant changes, plinko2 may also notify registered players via their registered mobile number or email address.

Your continued use of plinko2 after any changes to these Terms constitutes your acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using plinko2 and may request account closure by contacting our support team.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, please contact the plinko2 support team. Our team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly from your account dashboard
• Support Hours: 24/7, every day of the year

For questions specifically about responsible gaming, please visit our Responsible Gaming page. For questions about data and privacy, please visit our Privacy Policy page.